Privacy policy

This Privacy Policy describes how Market Basket, located at 39 Abbey Rd., London NW8 0AA, United Kingdom, collects, uses, stores, and protects personal data of users who access and use the website https://market-basket.shop.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy. Market Basket is committed to protecting your personal data and ensuring compliance with applicable data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal data is:

Market Basket
Address: 39 Abbey Rd., London NW8 0AA, United Kingdom
Phone: +442037598641
Email: info@market-basket.shop

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data (name, surname)
  • Contact Data (email address, phone number, billing and shipping address)
  • Transaction Data (details about payments and orders)
  • Technical Data (IP address, browser type, operating system)
  • Usage Data (information about how you use our website)
  • Marketing and Communications Data (preferences in receiving marketing communications)

We collect this data when you:

  • Place an order
  • Register an account
  • Subscribe to newsletters
  • Contact customer support
  • Browse the website

3. Legal Basis for Processing

We process your personal data in accordance with UK GDPR on the following legal bases:

  • Performance of a contract (processing orders and delivering goods)
  • Compliance with legal obligations
  • Legitimate interests (improving services, fraud prevention)
  • Consent (for marketing communications)

4. Use of Personal Data

Your personal data is used for the following purposes:

  • Processing and fulfilling orders
  • Managing payments and transactions
  • Delivering products and services
  • Providing customer support
  • Improving website functionality and user experience
  • Sending marketing communications (only where consent is given)
  • Complying with legal obligations

We ensure that all processing activities are lawful, fair, and transparent in accordance with applicable laws and Google Ads policies regarding user data protection.

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with:

  • Payment service providers
  • Delivery and logistics partners
  • IT and hosting service providers
  • Legal and regulatory authorities when required by law

All third parties are required to respect the security of your personal data and process it in accordance with the law.

6. International Data Transfers

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Other legally approved mechanisms

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Legal and accounting requirements
  • Dispute resolution
  • Enforcement of agreements

8. Your Rights

Under UK data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise your rights, contact us at info@market-basket.shop.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure servers
  • Encryption technologies
  • Access control systems

We take all reasonable steps to prevent unauthorized access, loss, misuse, or alteration of your data.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality
  • Analyze traffic and usage
  • Improve user experience

You can manage your cookie preferences through your browser settings.

11. Marketing Communications

We may send you marketing communications only if:

  • You have given explicit consent
  • You have not opted out

You can unsubscribe at any time by contacting us at info@market-basket.shop.

12. Children’s Data

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect legal or operational changes. Updates will be published on this page.

14. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

Market Basket
39 Abbey Rd., London NW8 0AA, United Kingdom
Phone: +442037598641
Email: info@market-basket.shop
Website: https://market-basket.shop