Terms of service

These Terms of Service govern the use of the website https://market-basket.shop and all related services provided by Market Basket, located at 39 Abbey Rd., London NW8 0AA, United Kingdom. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you must not use the website.

Market Basket operates in accordance with applicable laws of the United Kingdom, including but not limited to the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Electronic Commerce (EC Directive) Regulations 2002, and applicable provisions of the UK General Data Protection Regulation (UK GDPR). These Terms are also designed to comply with Google Ads policies, including transparency, accuracy, and fair business practices.

  1. General Conditions
    By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian. You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.

Market Basket reserves the right to refuse service, terminate accounts, or cancel orders at its discretion where a breach of these Terms is suspected.

  1. Company Information
    Market Basket
    Address: 39 Abbey Rd., London NW8 0AA, United Kingdom
    Phone: +442037598641
    Email: info@market-basket.shop
    Website: https://market-basket.shop
  2. Products and Services
    Market Basket offers goods through its online store. All product descriptions, images, and pricing are provided for informational purposes and are subject to change without notice.

We make every effort to ensure accuracy, however, errors may occur. In such cases, we reserve the right to correct errors and cancel or refuse orders affected by incorrect information.

  1. Orders and Acceptance
    When you place an order, you make an offer to purchase goods. A contract is formed only when your order is accepted and confirmed by Market Basket.

We reserve the right to refuse or cancel orders for reasons including but not limited to:

  • Product unavailability
  • Pricing or description errors
  • Suspicion of fraudulent activity
  • Failure of payment authorization
  1. Pricing and Payment
    All prices are displayed clearly on the website. Payment must be made at the time of order using available payment methods.

Market Basket complies with applicable pricing transparency requirements under UK law and Google Ads policies. Any additional charges, if applicable, will be clearly communicated before order confirmation.

  1. Delivery
    Delivery terms, including timeframes and costs, are provided during the checkout process. Market Basket aims to deliver products within the estimated time, but delays may occur due to circumstances beyond our control.

Risk of loss or damage passes to the customer upon delivery.

  1. Right to Cancel
    In accordance with the Consumer Contracts Regulations 2013, customers have the right to cancel an order within 14 days of receiving goods, without giving a reason.

To exercise the right to cancel, you must notify Market Basket via email at info@market-basket.shop.

Refunds will be processed within a reasonable period after receiving returned goods, in accordance with applicable law.

  1. Returns and Refunds
    Returned products must be in their original condition unless faulty. Certain items may be excluded from return rights in accordance with legal exceptions.

If a product is defective or not as described, you are entitled to remedies under the Consumer Rights Act 2015, including repair, replacement, or refund.

  1. User Accounts
    If you create an account, you are responsible for maintaining the confidentiality of your login details. You agree to provide accurate information and update it when necessary.

Market Basket reserves the right to suspend or terminate accounts that violate these Terms.

  1. Intellectual Property
    All content on the website, including text, images, logos, and design, is the property of Market Basket or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, or distribute content without prior written permission.

  1. Limitation of Liability
    To the fullest extent permitted by law, Market Basket shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or products.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

  1. Website Use
    You agree not to:
  • Use the website for unlawful purposes
  • Transmit harmful or malicious software
  • Attempt unauthorized access to systems
  • Interfere with website functionality
  1. Data Protection
    Personal data is processed in accordance with our Privacy Policy and applicable UK data protection laws.
  2. Changes to Terms
    Market Basket reserves the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
  3. Governing Law
    These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
  4. Contact Information
    Market Basket
    39 Abbey Rd., London NW8 0AA, United Kingdom
    Phone: +442037598641
    Email: info@market-basket.shop
    Website: https://market-basket.shop